FAQ

HOW DO I GO BACK TO THE HOME PAGE?
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Click the logo on the main menu on top. 
 
 


I JUST PLACED AN ORDER CAN I CANCEL IT?
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Yes you can cancel before the item(s) ships to you. If your item is in transit, you will have to wait and fill out a Return & Exchange form, or contact us at contact@lustsociety.co
 
 


HOW DO I GET A RETURN & EXCHANGE QUOTE?
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Click help.lustsociety.co it will take you to the Return & Exchange form. Visit our Privacy Policy for more information.
 




HOW LONG WILL IT TAKE TO GET AN UPDATE ON MY RETURN & EXCHANGE FORM?
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It may take 2-3 business days to get an update on your Return & Exchange form.
 
 


HOW LONG WILL IT TAKE FOR MY ORDER TO COME?
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All orders within the USA are expertly handled by UPS or USPS, ensuring reliable delivery whether it's a domestic or international shipment. Our meticulous selection of carriers is driven by a commitment to optimizing delivery processes for swift and dependable service. International customers are responsible for customs duties and brokerage fees in addition to the shipping costs calculated at checkout. Moreover, California residents are subject to sales tax as per the regulations of the State of California or the respective County. For any queries or assistance, please do not hesitate to contact us at contact@lustsociety.co
 
Please read our Privacy Policy for more information.
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CAN I TRACK MY ORDER?
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Yes! Once your item is shipped, you will get an email with your tracking number. Be sure to provide a correct email address.
 
 


CAN I ORDER ITEMS ON YOUR WEBSITE THAT ARE NOT IN STOCK?
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You can only buy items that are in stock.
 
 


CAN WE USE YOUR LOGO?
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You can use our logo if you are writing a story or doing a project about us. Our logo is trademarked and cannot be used for any other purposes.
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WHAT HAPPENS IF YOU SELL OUT?
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Some items that are sold out will never come back. We will restock on a few items only if the demand is high.
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I EMAILED CUSTOMER SERVICE, HOW LONG WILL IT TAKE THEM TO RESPOND?
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Due to high volumes of inquiries, it can take our customer service representatives up to 24 hours to respond. Do not send multiple emails. It will delay yours. We can only reply to a few emails at once.
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THESE QUESTIONS DIDN'T HELP. WHO SHOULD I CONTACT?
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Please email contact@lustsociety.co