PRIVACY POLICY
This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. This Privacy Policy may change at any time. By using the lustsociety.co website, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use. Lust Society Brand LLC operates this website, where the terms "we," "us," and "our" refer to Lust Society Brand, the terms "you" and "your" refer to individuals who use our Services, including customers, website visitors, and other individuals whose information we have collected in accordance with this Privacy Policy. By accessing and using this site, you, as the user, accept all terms, conditions, policies, and notices outlined here. Lust Society Brand LLC provides this website, along with its information, tools, and services, to enhance your online experience. Your acceptance of these terms is required to utilize our offerings.
REGISTRATION
Personal information is gathered by Lust Society during the order check out process. During the check out process, your name, address, e-mail address, telephone number, and payment information is collected. You also have the option to create your own account to store this personal information, at which time a username and password will be collected as well. In order to view the information in the My Account section of the site you must first log in using your username and password.
THE KIND OF INFORMATION COLLECTED
There are cases where Lust Society may ask you for personal information, such as your name, address, telephone number, email address, payment information, etc. We may do this for instance when you make a purchase through the Online Shop, respond to communications such as email, or for services that require registration such as to be included on our mailing list. However, if you would like to be on our mailing list, we will ask you to fill out our newsletter form. We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient. That information will only be used for the specific purpose for which the information was provided and Lust Society will not further contact the third party unless the third party contacts us.
We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by lustsociety.co to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using the lustsociety.co website and remembering your information when you return to the lustsociety.co website. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (e.g. internet explorer; firefox). Please note that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.
We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience. This information may be combined with information you have provided to us thereby enabling us to enhance your experience.
YOUR RIGHTS
Residents of the EEA may have additional rights regarding their Personal Data under the GDPR. When Personal Data processing is subject to the GDPR (for EEA residents), Data Subjects have rights under GDPR and local laws. These rights include the right to access data, rectify Personal Data (requesting an update, a correction, or completion of Personal Data), restrict processing, object to processing, data portability, and the right to request erasure of Personal Data. In cases of erasure requests, some Personal Data may remain in backups and systems for a certain period. Data Subjects can withdraw consent for processing based on consent at any time. To exercise rights related to Personal Data, contact Lust Society Brand at contact@lustsociety.co.
Details of rights exercised may be kept for compliance and audit purposes. Data Subjects in the EEA can lodge complaints with a data protection supervisory authority, with the right to seek judicial remedy if necessary.
CALIFORNIA RESIDENTS UNDER THE CCPA & CPRA have the right to opt out of the sale or sharing of their Personal Information to third parties under the CCPA and CPRA. Lust Society Brand does not sell Personal Information but may share it with Google for Analytics. Residents can request not to sell or share their information by using the cookie management tool on the Site or contacting contact@lustsociety.co. CCPA allows residents to request a list of disclosed information to third parties for direct marketing purposes and other details. Residents have rights to rectify, delete, access, limit use of their Personal Information at no cost. Requests can be made by contacting contact@lustsociety.co. The brand will not discriminate against consumers for exercising their rights.
Governments worldwide enact privacy laws, and Lust Society Brand will comply with such laws and update its Privacy Policy accordingly.
MINORS
Lust Society Brand does not knowingly gather Personal Information from children nor collect data from children under the age of 16. California residents can request information under the "Shine the Light" Law by emailing Lust Society Brand. Requests can be made once per year for disclosure of personal information to third parties for direct marketing purposes. If you are a parent or guardian and suspect that your child has shared Personal Information with us, please reach out to us at contact@lustsociety.co to request its immediate removal.
USE OF INFORMATION
All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this Privacy Policy. We primarily will use your personal information to provide products and services to you (e.g. to process and ship your online order). Lust Society periodically will update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit lustsociety.co and remove your email address by updating your personal information or click the “safe unsubscribe” link at the bottom of an email you have received from us. (To update your personal information via the website, log onto lustsociety.co and click “My Account.” If you have lost or do not remember your password, then please send an email from the email address you used to register your account.
Except as described in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law.
SECURITY OF INFORMATION
The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding lustsociety.co’s efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.
PROTECTION OF EXCLUSIVITY AND AUTHENTICITY THROUGH INNOVATIVE CHIP SYSTEM
At Lust Society Brand, we prioritize the protection of our brand's exclusivity and authenticity. Our implementation of an innovative chip system in our garments serves the purpose of preventing unauthorized third parties from duplicating or recreating our designs. This proactive measure is crucial in maintaining the integrity of our products and ensuring that only genuine Lust Society Brand items reach our customers. By utilizing this advanced technology, we can guarantee the uniqueness and exclusivity of our brand, thereby safeguarding against counterfeit reproduction by other entities. Our commitment to quality and exclusivity is reflected in the stringent measures we undertake to preserve the integrity of Lust Society Brand and provide our customers with unparalleled luxury and authenticity.
SHIPPING
All orders within the USA are expertly handled by UPS or USPS, ensuring reliable delivery whether it's a domestic or international shipment. Our meticulous selection of carriers is driven by a commitment to optimizing delivery processes for swift and dependable service. International customers are responsible for customs duties and brokerage fees in addition to the shipping costs calculated at checkout. Moreover, California residents are subject to sales tax as per the regulations of the State of California or the respective County. For any queries or assistance, please do not hesitate to contact us at contact@lustsociety.co
Lust Society does not hold responsibility for any packages that have been marked shipped. If there are any issues after your item has been marked shipped, please contact the United States Postal Service. If your package has not been marked shipped and has been lost in transit, Lust Society will take full responsibility and contact the U.S. Postal Service office to retrieve your package. Lost packages usually occur due to information errors, so please be sure to provide a correct home address.
Returns & Exchanges
FOLLOW THESE INSTRUCTIONS BELOW.
Please click this link help.lustsociety.co to request a return & exchange quote and instantly generate your return shipping label.
This process must be done within 10 days of receipt. Please do not throw away your receipt as some information will be asked to you in case of a return or an exchange.
*Fill out the form completely and provide the same information you used when the item was purchased. Please, allow us 2-3 business days and we will get back to you. Returns will only be accepted for items within 10 days of purchase. All items must be returned to Lust Society the same way it was sent to you. All tags must be attached, the packaging must be the same way as you received it, and the product must be unused. If an item is not returned in the same condition in which it was sent, refund will be denied and the same package will be sent back to you. Once your package gets back to us, we will inspect it to see if you complied to the agreement. Please allow 3-5 business days for inspection. If your item passes the inspection, a full refund to your original payment method (i.e. credit card, PayPal) will reflect the original amount paid for the merchandise minus original shipping charges. Original shipping charges are non-refundable.
ALL POSTAGE COSTS FOR RETURNS MUST BE PAID BY THE CUSTOMER.
Exchanges
If you desire an exchange, Please be sure to note that as you request a return & exchange quote.